Important: Cancer Companions provides emotional support only — not medical advice, diagnosis, or treatment. In an emergency, call 911 or contact your healthcare provider immediately.

Privacy Policy

Last updated: March 2026

At Cancer Companions, we understand that your privacy is important, especially when dealing with sensitive health-related matters. This Privacy Policy explains how we collect, use, protect, and share information when you use our services.

Information We Collect

Account Information: When you create an account, we collect your name, email address, and password. You may also choose to identify as a patient or caregiver.

Chat Conversations: We store your conversations with AI companions to provide continuity in your support experience. These conversations are private and encrypted.

Usage Data: We collect information about how you use our services, including session duration and features accessed, to improve our platform.

Payment Information: When you purchase minutes, payment processing is handled securely by Stripe. We do not store your credit card details.

How We Use Your Information

  • To provide personalized emotional support through AI companions
  • To maintain and improve our services
  • To process payments and manage your account
  • To send important service updates (you can opt out of promotional emails)
  • To ensure the safety and security of our platform

How We Protect Your Data

We take your privacy seriously and implement industry-standard security measures:

  • All data is encrypted in transit and at rest
  • We use secure cloud infrastructure with regular security audits
  • Access to personal data is strictly limited to authorized personnel
  • We never sell your personal information to third parties

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Export your data in a portable format
  • Opt out of promotional communications

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our Contact Page.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.